policy

📦 Shipping  

At FitPrim, we strive to deliver your orders as quickly as possible. Please review our shipping details below:

  • Processing Time: Orders are processed within 1-3 business days.
  • Shipping Time: Estimated delivery time is 7-15 business days, depending on your location.
  • Shipping Cost: Free shipping on all orders
  • Tracking Information: Once your order is shipped, you will receive a tracking number via email.
  • Shipping Restrictions: We currently do not ship to P.O. Boxes or APO/FPO addresses. Please ensure you provide a valid address during checkout.

🔄 Return & Refund   

We want you to be completely satisfied with your purchase. If you're not happy, we offer hassle-free returns!

  • Return Window: You can return items within 30 days of receiving your order.
  • Eligibility: Items must be unused, in their original packaging, and in the same condition as received.
  • Refund Process: Once we receive your return, we will inspect it and issue a refund within 5-7 business days. Refunds will be credited to your original payment method.
  • Exchanges: If you prefer to exchange an item instead of a refund, please contact us at [email] within 30 days of receiving your order. We’ll help you with the exchange process.
  • Refund Issuance: Refunds will be processed to your original payment method. Please note that it may take a few business days for the amount to reflect in your account.

🔒 Privacy 

 

At FitPrim, we respect your privacy and are committed to protecting your personal information.

  • Information We Collect: We collect necessary details such as your name, email, address, and payment details to process orders.
  • How We Use Your Information: We use your data to fulfill orders, improve our services, and send promotional offers (only with your consent).
  • Secure Transactions: Your payment details are encrypted and handled securely by our payment processors.
  • Third-Party Sharing: We do not sell or share your personal information with third parties, except for essential service providers (e.g., shipping companies).
  • Cookies and Tracking: We use cookies to improve site functionality and track user behavior. You can opt-out of cookies by adjusting your browser settings, though this may affect certain site features.
  • Contact for Privacy Inquiries: If you have any questions or concerns about your personal information, please contact us